It has never been installed and comes with paperwork. Power cord, Water line and remote are still in factory wrapping (see photos) as is the seat itself. Please make sure this is the correct part before purchasing. Please contact me with any questions. All sales are final unless the item you receive is not as described or grossly misrepresented in the listing.The item "TOTO Washlet Elongated Bidet Toilet Seat S350e Cotton White Brand New" is in sale since Friday, June 09, 2017. This item is in the category "Home & Garden\Home Improvement\Plumbing & Fixtures\Bidets & Toilet Attachments". The seller is "jebscloseouts" and is located in Cleveland, Ohio. This item can be shipped to United States.